✨ Now booking: Bottleneck Map™ diagnoses start with a discovery call✨ Bottleneck Map™ diagnoses — book a call →

Not just another agency.
Your CMO + marketing team.

Agencies sell services and wait for instructions. We diagnose what's actually stopping you from growing, propose what your business needs, then run the whole system — from click to paying customer.

Book a discovery call ↗

For brands doing RM100K – RM10M+ monthly revenue.

Trusted by high-ticket service brands and multi-branch retailers across Malaysia & Singapore

Luxus OSIM True Clinic Coway Goodnite Photobook Perromart
Verse Clinicc Active Family Chiropractic & Wellness Centre ReadyServer Revine Studio 21 Interior Associates New Way WeSolve
The difference

Most agencies sell you activity.
We sell you customers.

What an agency does
  • Runs the services you ask for
  • Reports channel metrics
  • Waits for your decisions
  • You carry the strategy
What we do
  • Diagnose your bottleneck first
  • Propose what the business needs
  • Execute full-funnel as your team
  • You watch business KPIs — we handle every marketing decision under them
Who we work with

Two kinds of brands.

High-Ticket Service Brands

Who

Clinics & aesthetics, dental, physio & wellness, fitness studios, education centres, home & renovation, premium B2C services.

The problem

Ads produce leads, but leads don't become customers — no follow-up system, no visibility from click to sale.

What we do

Build and run the full lead-generation system — ads, creative, tracking, WhatsApp sales-flow automation, landing pages — with CMO-level direction.

See how Lead Generation works →

Multi-Branch Retail & Chains

Who

Retail chains, F&B groups, consumer brands, multi-branch clinic/physio/fitness chains, brands with corporate marketing teams (2–4+ outlets up to MNC-sized).

The problem

Every branch runs marketing slightly differently — results don't compound, and nobody can see performance per outlet.

What we do

Step in as the CMO layer — per-outlet tracking and diagnosis, one playbook and one dashboard across branches, integrated with your in-house team.

See how we work with multi-branch brands →

Different businesses, same discipline: we diagnose your bottleneck first, then scale what the numbers prove — for brands from RM100K to RM10M+ a month.

How it works

Your marketing is leaking money. We find where.

01

Diagnose →

We map your funnel against benchmarks and show you're losing money — exactly where the leak is, in RM, not percentages.

02

Propose →

You get the plan the business actually needs, in priority order — not the services we happen to sell.

03

Execute

We run the whole system as your marketing team, and report against business KPIs every week.

Bottleneck Map™ — Sample account
FunnelSpendCohorts
Last 30 days
Ad spend
RM 214,800
Leads
3,482 +12%
Paying customers
118 −31%
Cost per customer
RM 1,820 +44%
Where the money goes
Impressions1,240,000
Clicks38,400
Leads3,482
Replies1,910
Qualified742
Appointments410
Show-ups196
Customers118
Biggest leaks detected
Reply → QualifiedRM 61,400/mo

Leads go cold before anyone follows up.

Appointment → Show-upRM 38,900/mo

Half of booked calls never happen.

Estimated recoverable revenue if both stages are fixed: RM 100,300/mo.

Book a discovery call →
How we make decisions

We don't guess — every client runs on the same four dashboards we use to make CMO-level decisions. You see everything we see.

Bottleneck Map

Your funnel vs benchmarks — showing exactly where you're losing money, in RM.

Funnel vs benchmark
Clicks38,400
Leads3,482
Qualified742
Booked410
Customers118

Full-Funnel Dashboard

Spend to revenue, every stage in between — you see everything we see, weekly.

Spend
RM 214.8K
Customers
118
Revenue
RM 486K
Revenue trend — last 12 weeks

CRM Tracker

Every lead tracked through 6 stages — so you know which ad produced paying customers, not just leads.

LeadRepliedQualifiedBookedShowedCustomer
Lead #4821IG — Reel 04Customer
Lead #4822FB — Carousel 11Booked
Lead #4823IG — Static 07Qualified
Lead #4824IG — Reel 04Replied

Creative Ranker

Every ad ranked by the revenue it drives — winners scaled, losers cut.

CreativeRevenue
01Testimonial — Dr. LimRM 184,200
02Before / After — clinicRM 96,400
03Offer card — Nov promoRM 41,800
04Brand awareness — cutRM 3,100

Included for every client, from day one — these aren't an add-on.

Trusted by growth-minded teams

Real diagnoses. Real fixes.

OSIMMulti-Branch Retail
+382%ROAS

Retail wellness — paid social rebuilt around in-store purchase, not add-to-cart, with one reporting standard across locations.

SWS ConfinementHigh-Ticket Service
+136%revenue

Confinement care — enquiry follow-up systemised, so leads are tracked from first click to confirmed booking.

What we execute

All of it under one roof — deployed when your diagnosis says it's needed, not sold à la carte.

Honest fit

We're not right for everyone

For

  • Businesses doing RM100K+/month
  • Founder-led teams, or multi-outlet corporates
  • Owners who want full-funnel accountability
  • People who'd rather hear the truth than a pitch

Not for

  • Businesses under RM100K/month
  • Anyone shopping purely for cheaper leads
  • Social-media-management-only scopes
  • Expecting results in week one
FAQs

Your questions, answered

Thirty minutes, no deck. We ask what you spend, what you sell, and what you currently track — then tell you where we think the money is leaking and whether we're the right people to fix it.
An agency runs the services you ask for and reports channel metrics. We start by diagnosing what's actually limiting your growth, propose what the business needs, then run the whole system — accountable to cost per paying customer, not clicks or likes.
Your funnel numbers laid against benchmarks, stage by stage — showing the single biggest leak in ringgit, and a prioritised fix plan. It starts with a discovery call — never a gated download.
We work best with brands doing RM100K+ monthly revenue, typically investing RM3K+ a month in ads. If you're below that, we'll tell you honestly on the call — and point you in the right direction instead.
Month 0 is foundation — diagnosis, tracking and the plan, with no ads live. Month 1 launches and tests, Month 2 optimises, Month 3+ is when performance becomes predictable. Anyone promising big results in week one is skipping the part that makes month three work.
Yes — that's one of our two modes. No marketing team? We are it. In-house team? We set the direction, plug the gaps with specialists, and your team keeps executing against one playbook and one dashboard.

Ready to find your leak?

Digitions helps growing businesses define, measure, and fix the full funnel.

Book a discovery call ↗

For brands doing RM100K – RM10M+ monthly revenue